Privacy Policy
Introduction
Welcome to Haf & Haf (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.
This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website
www.hafhafclothing.com (the “Website”) or make purchases from us via Razorpay.
By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this policy.
If you do not agree, please do not access or use our Website.
Information we collect
Personal information
- Name, email address, phone number, shipping/billing address
- Payment details like card number, UPI ID (collected and processed by Razorpay)
- Login credentials such as username and password
- Order history and customer communication
Non-personal information
- Browser type, version, and device
- Operating system and IP address
- Browsing activity and referral source
How we collect information
- Through account creation, order placement, and customer support
- Via cookies, pixels, and other tracking technologies
- From third parties such as Razorpay, logistics partners, and analytics tools
How we use your information
To provide services
- Process and deliver orders securely via Razorpay
- Manage your profile, preferences, and communication
- Offer customer assistance and issue resolution
To improve our services
- Analyze how you use our website
- Enhance features and fix technical issues
For marketing purposes
- Send promotional emails and product updates
- Recommend personalized products
- Track campaign effectiveness
For legal compliance
- Prevent fraud and unauthorized transactions
- Enforce our terms and comply with legal obligations
Cookies and tracking technologies
What cookies are
Cookies are small data files stored on your device to improve your browsing experience and collect analytics.
Types of cookies used
- Essential: Enable core functionality
- Functional: Remember user preferences
- Analytical: Help us understand site usage
- Marketing: Deliver relevant ads
Your choices
You can disable cookies in your browser settings, though some features may be affected.
How we share your information
Service providers
- Razorpay (for payments and fraud detection)
- Shipping and courier partners
- Customer support platforms
- Marketing and analytics vendors
Business partners
Information may be shared during joint promotions or campaigns.
Legal requirements
We may disclose your data to comply with legal obligations or official investigations.
Business transfers
In the event of a merger or acquisition, your data may be transferred accordingly.
Data security
We implement industry-standard safeguards to protect your personal information. However, no method of transmission is 100% secure.
Data retention
We retain your data only for as long as necessary for the purposes outlined or as required by law.
Your rights and choices
You may have the right to access, correct, delete, or limit how we use your data. To request any of these, contact us at
support@hafhafclothing.com.
Children’s privacy
Our website is not intended for users under the age of 18, and we do not knowingly collect their data.
International data transfers
Your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are applied.
Third-party links
Our website may include links to third-party sites. Their privacy practices are independent from ours.
Changes to this policy
This privacy policy may be updated periodically. Please review the “Last Updated” date for the latest version.
Contact us
Email: support@hafhafclothing.com
Address: No. 1A, Lakshmi Street, New Avadi Road, Kilpauk, Chennai 600010
Phone: +91 91766 92020
